This masterclass explores six topic areas and participants will learn about:

Topic one: The impact of deep uncertainty – implications for disaster decision making

• Examining the features of contemporary events: volatility, uncertainty, ambiguity, and complexity.
• The impacts of shifting values; societal norms, individual and group cohesion – turbulence and flux.

Topic two: Decision making under pressure

• The neuroscience of decision-making.
• The impacts of stress, time compression, and uncertainty on individual and group decision-making.
• Individual and team error traps.
• The fallibility of judging decisions on outcomes.

Topic three: Uncertainty and decision making: new skills and tools

• Tools to assess volatility of an event, monitoring drift and coping ugly.
• Features contributing to good leaders making bad decisions Identifying red flag conditions.

Topic four: Making sense of decision making under pressure

• Recognising sources of pressure.
• Identifying cognitive bias and developing meta-cognitive thinking.
• Tools to support individual decision-making.
• Group dynamics and organisational culture.

Topic five: Building and maintaining psychological safety

• Assessing communication climate and team culture.
• Building and maintaining psychological safety for constructive dissent.
• Meaning-making and multiple perspectives.

Topic six: Enhancing team decision making

• Elements that undermine and enhance team effectiveness.
• Embracing diversity.
• Facilitating authorising environments to enhance team capability.

Registration